UniFi Access G3 Reader Pro 1.1.24

https://community.ui.com/releases/UniFi…32-56b2871df097

Overview

UniFi Access G3 Reader Pro 1.1.24 includes the following improvements and bugfixes.

Improvements

• Allow visitors to unlock doors with QR codes. (Requires Access 3.0.34 or later)
• Support adjusting call volume independently in Admin mode.
• Optimized the sound quality to ensure clear communication during calls.
• Enhanced screen prompts and voice broadcasts for access scenarios.
• Optimized the Admin mode interface for a better user experience.
• Enhanced the Mobile Tap experience.
• Requires the latest iOS mobile app version to allow door unlocking from a locked iPhone:
• Identity Endpoint for iOS 1.2.0 or later
• Identity Enterprise for iOS 0.82.1 or later
• Requires the latest Android mobile app version to ensure optimal Mobile Tap experience:
• Identity Endpoint for Android 1.2.0 or later
• Identity Enterprise for Android 0.82.1 or later

Bugfixes

• Fixed an issue where UA-G3-Pro incorrectly announced "Invalid Credential" even after the door was unlocked.
• Fixed an issue where Mobile Unlock sometimes could not unlock doors.
• Fixed an issue where MIFARE Classic (M1) cards could not unlock doors.
• Fixed an issue where the doorbell sound sometimes continued playing even when not on the doorbell screen.

Download links

UA-G3-Pro

UniFi Access G3 Reader Pro 1.9.2

https://community.ui.com/releases/UniFi…b7-7e11d2a88545

Overview

UniFi Access G3 Pro 1.9.2 includes the following improvements and bugfixes.

Improvements

• Optimized the screen's user experience.
• Optimized the face recognition angle for Face Unlock when Anti-Spoofing is set to "Off" or "Medium," allowing taller individuals to unlock doors easily without needing to bend down.

Bugfixes

• Fixed a potential issue where unlock recordings were not visible in Access Application > System Log.

Download links

UA-G3-Pro

UniFi Access G3 Reader Pro 1.9.4

https://community.ui.com/releases/UniFi…78-eb7cebf3254d

Overview

UniFi Access G3 Reader Pro 1.9.4 includes the following bugfixes.

Bugfixes

• Fixed a high memory usage issue, which could affect door unlock or cause devices to go offline.

Download links

UA-G3-Pro

UniFi Access G3 Reader Pro 1.9.6

https://community.ui.com/releases/UniFi…54-969ec03c2346

Overview

UniFi Access G3 Reader Pro 1.9.6 includes the following bugfixes.

Bugfixes

• Fixed a high memory usage issue, which could affect door unlock or cause devices to go offline.

Download links

UA-G3-Pro

UniFi Access G3 Reader Pro 1.11.8.0

https://community.ui.com/releases/UniFi-Access-G3-Reader-Pro-1-11-8-0/489fb81e-b373-4ab1-9c73-614896be7fcd

Overview

UniFi Access G3 Reader Pro 1.11.8.0 includes the following improvements and bugfixes.

Improvements

• Supports tapping the screen to wake the device when in high- or low-temperature screen protection mode (indicated by an amber status LED).
• Automatically adjusts video quality in poor network conditions to ensure live view and doorbell functionality.

Bugfixes

• Fixed an issue where doorbell notifications were not received on VIPTel.

Additional information

If you encounter any issues with this release, please provide us with the latest support file at Site Manager > UniFi Console > Access > Devices > select the hub to which your device is connected > Settings > Download Support File.

Download links

UA-G3-Pro

UniFi Access G3 Reader Pro 1.11.22.0

https://community.ui.com/releases/UniFi-Access-G3-Reader-Pro-1-11-22-0/2daa491a-5c9d-4a82-ba9b-d05df8ffe4ac

Overview

UniFi Access G3 Reader Pro 1.11.22.0 includes the following improvements and bugfixes.

Improvements

• Improved Face Unlock verification experience.
• Improved sound feedback during identity verification.
• Recognition frame now turns red with no sound when the face is unrecognized.
• Improved video performance on the receiving end during third-party SIP calls.

Bugfixes

• Fixed an issue where the device was sometimes unresponsive during NFC card authentication.
• Fixed incorrect device color display in the Access application > Devices list.

Additional information

If you encounter any issues with this release, please provide us with the latest support file at Site Manager > UniFi Console > Access > Devices > UA G3 Pro > Settings > Download Support File.

Download links

UA-G3-Pro

UniFi Access G3 Reader Pro 1.12.25.0

https://community.ui.com/releases/UniFi-Access-G3-Reader-Pro-1-12-25-0/13e2fb22-8c55-468b-881c-a10550dfdbba

Overview

UniFi Access G3 Reader Pro 1.12.25.0 includes the following improvements and bugfixes.

Improvements

• Optimized the screen wake mechanism by replacing the old ToF sensor with motion detection, improving accuracy and responsiveness when users approach the screen.
• Optimized Face Unlock experience. Repeated recognition of the same person now displays only a blue frame when the door is already unlocked, avoiding redundant unlock actions.

Bugfixes

• Fixed an out-of-memory issue that could cause the device to go offline.
• Fixed an issue where live view sometimes stuttered under poor network conditions.
• Fixed an issue where device updates could sometimes fail.
• Fixed an issue where live view could sometimes appear blurry.

Additional information

If you encounter any issues with this release, please provide us with the latest support file at Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

Download links

UA G3 Pro

UniFi Access G3 Reader Pro 1.12.27.0

https://community.ui.com/releases/UniFi-Access-G3-Reader-Pro-1-12-27-0/717f0901-6be1-4e42-bf6c-2434c5713ec6

Overview

UniFi Access G3 Reader Pro 1.12.27.0 includes the following bugfixes.

Bugfixes

• Fixed an issue where the screen might not turn off automatically.
• Fixed an issue where the video recording thumbnail was displayed incorrectly or duplicated in Protect application > Find Anything > Detections.

Additional information

If you encounter any issues with this release, please provide us with the latest support file at Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

Download links

UA G3 Pro

UniFi Access G3 Reader Pro 1.12.32.0

https://community.ui.com/releases/UniFi-Access-G3-Reader-Pro-1-12-32-0/b74e40c6-edb2-4749-8200-d8c3c1fa037a

Overview

UniFi Access G3 Reader Pro 1.12.32.0 includes the following bugfixes.

Bugfixes

• Fixed an issue where third-party SIP phones could not receive doorbell calls.
• Fixed an issue where audio from the third-party SIP phones could not be heard on the device.
• Fixed an issue where tapping the screen might sometimes not respond.

Known issues

• The doorbell may occasionally trigger automatically. Our technical team is actively investigating and will release a fix as soon as possible.

Additional information

• If you encounter any issues with this release, please provide us with the latest support file at Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

Download links

UA G3 Pro

UniFi Access G3 Reader Pro 1.13.22.0

https://community.ui.com/releases/UniFi-Access-G3-Reader-Pro-1-13-22-0/f0f9c7c6-ac31-4a9f-bc5b-ede2f2068959

Overview

UniFi Access G3 Reader Pro 1.13.22.0 includes the following improvements and bugfixes.

Improvements

• Supports triggering the doorbell when the device enters an unlock schedule or emergency mode.
• Supports returning to the home page and performing other actions during the device update process.
• Optimized the Admin Mode user experience.
• Supports multiple languages: Catalan, Turkish, Greek, Norwegian, and Portuguese (Portugal).

Bugfixes

• Fixed an issue where the time zone might display incorrectly.
• Fixed an issue that could prevent doors from unlocking.
• Fixed an issue where live view could intermittently become blurry and require a restart to restore normal video quality.
• Fixed an issue where the receiver could not receive Doorbell notifications when the third-party SIP server was configured to use the G.711 A-law (PCMA) audio codec.
• Fixed an issue where pressing * failed to unlock the door when using a third-party SIP server based on FreeSWITCH.
• Fixed an issue where two-way audio could fail when using a third-party SIP system.

Additional information

If you encounter any issues with this release, please provide us with the latest support file by navigating to Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

Download links

UA G3 Pro