UniFi Talk Application 1.13.2

https://community.ui.com/relea…6e-4603-8ef9-ebc09902c95f

Overview:

UniFi Talk Application update to version 1.13.2 is available.

Improvements:

Implement minor UX improvements on several pages of the Smart Attendant.

Bugfixes:

Fix issue that could cause incorrect ringing behavior for a call coming from a Smart Attendant to a group.

Known issues:

Cloud Keys Gen2 Plus users - please ensure that your console is updated to the 2.2.9 version before updating your Talk application.

If your Talk application became uninstalled, please reinstall it via the Settings > Updates page of your console.

Additional information:

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.13.3

https://community.ui.com/relea…33-4619-88fa-48bff9dbc1c4

Overview

UniFi Talk Application update to version 1.13.3 is available.

Improvements

• Add support for UDR.

Bugfixes

• Fix issue that could cause transferred calls to go to voicemail.
• Fix issue that could cause the Forget button to be displayed incorrectly on the Devices page.
• Fix minor display issues on the Dashboard page.

Known issues

Cloud Keys Gen2 Plus users - please ensure that your console is updated to the 2.2.9 version before updating your Talk application.

If your Talk application became uninstalled, please reinstall it via the Settings > Updates page of your console.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.13.4

https://community.ui.com/relea…47-48db-a13d-b860d090e0a0

Overview

UniFi Talk Application update to version 1.13.4 is available.

Improvements:

Added email notifications for new voicemail messages received on deployments with at least one active Talk subscription.

Added ability to add email addresses to users.

Added ability to upload and record voicemail greetings.

Added ability to play and delete voicemail messages.

Added a setting for a number of rings before calls go to voicemail at both global and user levels.

Added a setting to disable voicemail instructions.

Added ability to export call logs.

Added ability to delete multiple call log records.

Implemented UI/UX improvements across the Talk application.

Bugfixes:

Fixed issue that could prevent declined and unanswered calls from reaching voicemail.

Additional information:

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.13.5

https://community.ui.com/relea…7e-489a-acb5-f53faa8455d4

Overview

UniFi Talk Application update to version 1.13.5 is available.

Improvements

Implemented a restriction on Talk subscription purchases by users that do not own the Talk install.

Implemented improvements to contact syncing between the Talk application and adopted devices.

Implemented minor UI/UX improvements across the Talk application.

Bugfixes;

Fixed issue that could cause a voicemail message to not be displayed after playing it.

Fixed issue that could cause the Forget button to not be displayed.

Additional information;

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.13.6

https://community.ui.com/relea…d7-4add-b83b-799540906a49

Overview

UniFi Talk Application update to version 1.13.6 is available.

Bugfixes:

Fix issue that could cause unexpected behavior with calls for third-party SIP users.

Fix issue that could make voicemail messages become unavailable if received from certain caller IDs.

Known issues:

Some users can experience stability issues with the Talk application on Cloud Key Gen2 Plus consoles with UniFi OS version 2.2.12. We recommend updating to UniFi OS version 2.3.7 which is now available in the Early Access release channel.

Additional information:

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.13.7

https://community.ui.com/relea…d2-498a-ae4b-4e0ab99aec78

Overview

UniFi Talk Application update to version 1.13.7 is available.

Improvements:

Add sequential ring option to Groups.

Add ability to customize ringback music for Groups and Smart Attendant.

Bugfixes:

Fix issue that could cause incoming calls to go to voicemail when transferred to another member of a group.

Fix issue that could cause unexpected behavior of a Smart Attendant when used with a third-party SIP provider.

Known issues:

Some users can experience stability issues with the Talk application on Cloud Key Gen2 Plus consoles with UniFi OS version 2.2.12. We recommend updating to UniFi OS version 2.3.7 which is now available in the Early Access release channel.

Additional information:

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.13.8

https://community.ui.com/relea…ef-45a0-b47b-d5c2ef058d7c

Overview

UniFi Talk Application update to version 1.13.8 is available.

Improvements

• Improved handling of cases where the HDD is removed after setting up the Talk application.
• Implemented UI/UX improvements across the Talk application.

Bugfixes

• Fixed issue that could cause users without a device assigned to appear in the contact list in some cases.
• Fixed issue that could cause incoming calls to go to voicemail when forwarded to another member of a group.

Known issues

Some users can experience stability issues with the Talk application on Cloud Key Gen2 Plus consoles with UniFi OS version 2.2.12. We recommend updating to UniFi OS version 2.3.7 or higher.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.14.0

https://community.ui.com/releases/UniFi-Talk-Application-1-14-0/6f8e820b-4d15-478b-a615-dd989039078b

Overview

This release includes updates to the core components of UniFi Talk. Please be advised that the update process can take longer than usual.

Improvements

• Add option to include voicemail transcripts and recordings with email notifications
• Add ability to change the ring timeout duration for each user within a sequential ring group
• Add option to enable dialing by extension in Smart Attendant
• Update setup process UX
• Implement performance and security improvements
• Implement UI/UX improvements across the Talk application

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.14.1

https://community.ui.com/releases/UniFi-Talk-Application-1-14-1/7b1cc1d2-a3ed-4b6b-9013-0ad3aa4a4b9d

Overview

UniFi Talk Application update to version 1.14.1 is available.

Bugfixes

• Fix issue that could cause the Talk setup process to fail for some users

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.14.2

https://community.ui.com/releases/UniFi-Talk-Application-1-14-2/b0fdbfae-e3af-4dc5-bab5-0a7c0a3c3969

Overview

UniFi Talk Application update to version 1.14.2 is available.

Bugfixes

• Fix issue that could cause Smart Attendant menu configuration to be inaccessible for a small subset of users.
• Fix issue that could cause unexpected behavior during the setup process for users with previous installations of Talk.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.14.3

https://community.ui.com/releases/UniFi-Talk-Application-1-14-3/2727ae4c-ea4e-4391-a638-2c4b55dc59b9

Overview

UniFi Talk Application update to version 1.14.3 is available.

Improvements

• Add ability to add global contacts to groups.
• Add ability to add global contacts to ring menu in Smart Attendant.
• Add ability to assign multiple phone numbers to a single Smart Attendant.
• Add Telephony Debug setting.
• Update role permissions so Limited Admins and Super Admins can reset Talk.
• Implement minor UX improvements in the setup process.
• Implement stability and performance improvements.

Bugfixes

• Fix issue that could cause calls to be routed to the incorrect user's voicemail after being transferred within a group.
• Fix issue that could lead to incorrect behavior of the setup process after a reset.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.14.4

https://community.ui.com/releases/UniFi-Talk-Application-1-14-4/a171cc96-5b99-4291-bedb-a10446420d91

Overview

UniFi Talk Application update to version 1.14.4 is available.

Improvements

• Add "Email Notifications for Unread Voicemail Only" setting.
• Reduce timeout for voicemail email notifications to 2 minutes.
• Implement minor UX improvements.

Bugfixes

• Fix issue that could cause Smart Attendant extension dialing setting to work incorrectly in some cases.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.15.0

https://community.ui.com/releases/UniFi-Talk-Application-1-15-0/425fe241-fe3b-47d3-b97d-f7c5d1ce916f

Overview

UniFi Talk Application update to version 1.15.0 is available.

We wanted to highlight a few of the improvements included with this release:

• Audio Data Export: From Settings > System Settings, you can now download audio files for Smart Attendant greetings, custom hold music, voicemail & voicemail greetings, and call recordings.
• Smart Attendant Extension Dialing Customization: We've added more configuration options for Smart Attendant extension dialing. Now, you can also designate all or a custom list of users and groups as reachable via extension dialing.
• Enhanced Voicemail Recipient Flexibility: You can now designate users without assigned devices as voicemail recipients in Groups and Smart Attendants. When combined with voicemail email notifications, this feature allows you to more flexibly receive voicemail. For example, you can designate a user with a shared email inbox as a group voicemail recipient - no phone required - so multiple users can check incoming voicemail messages.

Improvements

• Implement stability improvements for deployments with higher usage.
• Add ability to export audio data in Settings.
• Add ability to customize the extension dialing feature of Smart Attendant.
• Add ability to designate users without assigned devices as voicemail recipients.
• Add ability to specify multiple time ranges in a Smart Attendant schedule.
• Add ability to create Smart Attendants without a number assigned.
• Implement UX improvements for the device assignment and outgoing number selection processes.
• Implement minor UI/UX improvements across the Talk application.

Bugfixes

• Fix issue that could cause incorrect behavior of email address validation.
• Fix issue that could cause stability issues after receiving voicemail for a small subset of users.
• Fix issue that could prevent numbers from being identified as contacts in the Call Log.
• Fix issue that could cause contact import to fail when uploading larger lists.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.15.1

https://community.ui.com/releases/UniFi-Talk-Application-1-15-1/0cc16cf1-8ecf-4982-ae20-25f77931f32d

Overview

UniFi Talk Application update to version 1.15.1 is available.

Bugfixes

• Fix issue that could cause incorrect behavior of extension dialing in Smart Attendants without a schedule.
• Fix issue that could cause incorrect caller ID to be used when transferring a call to an external number.
• Fix issue that could cause incorrect behavior of caller ID selection after removing a user’s assigned number.
• Fix issue that could cause extension dialing to end the call after an invalid entry.
• Update the reset process to improve its file deletion capability.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.15.2

https://community.ui.com/releases/UniFi-Talk-Application-1-15-2/e078ec5e-ad2d-464a-a1fa-a28548ac38e4

Overview

UniFi Talk Application update to version 1.15.2 is available.

We wanted to highlight one of the improvements included with this release:

• Hold Music Message: We've added a tool in Settings > Call Settings > Hold Music that makes it easy to add a repeating message to your hold music. Simply select a hold music, configure your message, and save a new custom hold music file with repeating message that can then be used across your Talk application. With this new feature, you can easily create professional-level hold music to engage with and educate your callers while they're waiting - all from within the Talk application.

Improvements

• Add ability to generate custom hold music with a repeating message.
• Add ability to select hold music for a Smart Attendant.
• Improve search functionality on the Users page.
• Implement minor UI/UX improvements across the Talk application.

Bugfixes

• Fix issue that could cause incorrect behavior of Smart Attendant when used with third-party SIP.
• Fix issue that could cause incorrect behavior when transferring an internal call to an external phone number.
• Fix issue that could cause the Users page to not load.
• Fix issues with sorting on the Users page.
• Fix minor visual issues across the Talk application.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.15.3

https://community.ui.com/releases/UniFi-Talk-Application-1-15-3/fca4974e-8dbd-4335-a8a0-f301f0bc077e

Overview

UniFi Talk Application update to version 1.15.3 is available.

Improvements

• Add ability to generate custom voicemail greetings.
• Implement minor improvements to sorting and search functionality.
• Implement minor improvements to hold music message creation.

Bugfixes

• Fix issue that could prevent a Smart Attendant from working correctly when used with third-party SIP.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.15.4

https://community.ui.com/releases/UniFi-Talk-Application-1-15-4/e2a165f6-dff9-4084-a43b-272377994007

Overview

UniFi Talk Application update to version 1.15.4 is available.

Improvements

• Add ability to control music volume and initial message delay when generating custom hold music with a repeating message.
• Increase timeout duration for automatic call hangup when leaving a voicemail message.

Bugfixes

• Fix issue that could prevent voicemail messages from playing after updating UniFi OS.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.15.5

https://community.ui.com/releases/UniFi-Talk-Application-1-15-5/3e833531-680c-49cf-abd0-7ce9e27b069e

Overview

UniFi Talk Application update to version 1.15.5 is available.

Bugfixes

• Fix issue that could cause incorrect startup behavior of Talk components after a UniFi OS update or console restart.
• Fix issue that could prevent the correct hold music from playing when placing an outgoing call on hold.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.16.0

https://community.ui.com/releases/UniFi-Talk-Application-1-16-0/ccf53bf5-1f30-4b60-8faf-0ae8676822ec

Overview

We wanted to highlight two of the improvements included with this release:

• Call Transcription: We've added the ability to create smart, searchable call transcriptions. First, enable Call Recording from Settings > Call Settings, making sure to carefully review the disclaimer text in the pop-up advisory window. Then, select an entry from the Call Log that has a recording, open the Recording tab of the side panel, and click the Generate button to transcribe the recording. Once the transcription loads, you can click on a section to jump to that point in the audio recording and search the transcription for key words and phrases. Usage is limited to 60 minutes per month per deployment while this feature is in Early Access.
• Call Flow: You can now visualize the journey of a call from the Call Flow tab of the Call Log side panel. This shows all call activity, such as Smart Attendant selections and transfers, from start to finish for a given call.

Improvements

• Add ability to transcribe call recordings on deployments that have a paid subscription with at least one UniFi Talk number.
• Add Call Flow feature to call logs.
• Improve searching and sorting functionality across multiple pages.
• Update country list for third-party SIP configuration.

Bugfixes

• Fix issue that could prevent longer email addresses from being saved.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.16.1

https://community.ui.com/releases/UniFi-Talk-Application-1-16-1/557de342-170a-407c-8681-c846f601198e

Overview

We wanted to highlight an improvement included with this release:

Unanswered Call Handling for Groups: You can now customize how unanswered incoming calls to groups are handled. During group creation or from the configuration side panel for an existing group, use the Unanswered Calls drop-down menu to select an unanswered call handling option. Available options include:

• Global: If global voicemail is enabled, unanswered calls will be sent to the group’s voicemail. If global voicemail is disabled, unanswered calls will be dropped.
• Send to Voicemail: Unanswered calls will be sent to the group's voicemail.
• Transfer to Smart Attendant: Unanswered calls will be transferred to the selected Smart Attendant.

Improvements

• Improve handling of unanswered incoming calls to groups.

Bugfixes

• Fix issue that could prevent the Groups page from functioning.

Additional information

Please report any issues you encounter with this release using the Report Bug form