UniFi Talk Application 2.1.9

https://community.ui.com/releases/UniFi…62-4de0148c8d55

Overview

This release introduces important stability and performance improvements and several features that improve phone customization and call handling:

• Phone Designer allows you to customize the wallpaper, ringtone, app availability, settings accessibility, and more. Once created, you can assign a phone design to one or more users to easily achieve a consistent look and feel across your phones.
• Starting with UTP-Touch Max 2.11.1 and UTP-Touch 1.11.4, additional information on the source of the call is now displayed on the incoming call screen for Smart Attendant, Group, transferred, and Ring Flow calls.
• Group call routing is now more resilient and not impacted by group members with a Do Not Disturb or Redirect status set.

Additionally, A2P 10DLC Registration is now available for SMS-enabled numbers in the United States. A2P 10DLC refers to a system in the United States that allows businesses to send Application-to-Person (A2P) type messaging via standard 10-digit long code (10DLC) phone numbers.

• Carriers in the United States consider all UniFi Talk SMS traffic to be A2P, and have started filtering or blocking A2P SMS messages from unregistered phone numbers.
• Due to recent carrier industry changes, you must complete A2P 10DLC Registration to send SMS messages from UniFi Talk phone numbers to United States phone numbers.
• A2P 10DLC Registration is currently available for UniFi Talk installations in the United States.

Improvements

• Added Phone Designer (requires UTP-Touch Max 2.11.1 or UTP-Touch 1.11.4 and later).
• Added Admin Activity section in the System Log.
• Added A2P 10DLC registration for SMS-enabled phone numbers in the United States.
• Added ability to display additional information on the source of Smart Attendant, Group, transferred, and Ring Flow calls (requires UTP-Touch Max 2.11.1 or UTP-Touch 1.11.4 and later).
• Added number porting for installs in Canada.
• Implemented performance and stability improvements.
• Improved public IP detection for telephony.
• Implemented improved call handling for groups with users in Do Not Disturb or Redirect status.
• Implemented UI/UX improvements across the Talk application.

Bugfixes

• Fixed issue that could prevent Talk from starting after an update.
• Fixed issue that could generate extraneous calls for a small subset of users.
• Fixed issue which could cause slower phone assignment and reassignment.
• Fixed issue that could prevent voicemail messages from being deleted when call recording is enabled.
• Fixed issue that could cause calls routed to a global contact by a Smart Attendant to end before reaching voicemail.
• Fixed issue that could prevent pages from being displayed correctly on smaller screens.
• Fixed issue that could prevent adopted phones from obtaining the correct settings after rebooting.
• Fixed issue that could prevent phones from changing their status while updating.
• Fixed issue that could prevent device IP addresses from updating in the Assignments section.
• Fixed issue that could cause the incorrect device version to be displayed after device update.
• Fixed issue which could prevent phones running the latest Early Access versions from reporting their status correctly after restarting or resetting Talk.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 2.1.11

https://community.ui.com/releases/UniFi…0b-927ee479971b

Overview

UniFi Talk Application update to version 2.1.11 is available.

Bugfixes

• Fixed issue that could cause degraded audio quality at the start of a call.
• Fixed an issue which could cause additional silence in Smart Attendant when extension dialing is enabled.
• Fixed an issue which could prevent user information from being updated on installs running UniFi OS 3.2

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 2.4.0

https://community.ui.com/releases/UniFi…c1-d575144d880f

Overview

UniFi Talk Application update to version 2.4.0 is available.

Improvements

• Added ability to delete SMS and block SMS senders.
• Added a grace period for cases when subscription payment fails.
• Updated core components of UniFi Talk.
• Implemented UI/UX improvements across the Talk application.

Additional information

Please report any issues you encounter with this release using the Report Bug form

UniFi Talk Application 2.4.2

https://community.ui.com/releases/UniFi…ff-d1675e00619c

Overview

UniFi Talk Application update to version 2.4.2 is available.

Improvements

• Fixed issue that could cause longer Talk startup time after updating to UniFi OS version 4.

UniFi Talk Application 3.2.2

https://community.ui.com/releases/UniFi…75-ed075eb40caf

Overview

We're thrilled to announce the addition of the UniFi Talk Pro plan in the USA. Priced at $24.99/mo per number, it features:

• Unlimited calling in the US, Canada, and Mexico*
• Unlimited SMS messaging in the US, Canada, and Mexico*
• 3,000 monthly caller ID name (CNAM) lookups for incoming calls
• 300 monthly call recording transcription minutes per number
• Softphone with the UniFi Identity Endpoint mobile app for iOS and Android

*Pro Plan service is designed for regular business use by individuals and not for high-volume calling or messaging with a single number shared across many users. High-volume calling includes but is not limited to call center calling, auto-dialing, trunking or forwarding to other numbers, or using the service in any way that is inconsistent with typical operation by business users. Ubiquiti may act without notice to suspend or terminate the service if it determines any violation of the foregoing.

Improvements

• Added support for UniFi Identity Endpoint mobile app softphone (requires UniFi OS 4.0.3 or newer).
• Added ability to purchase new numbers on the Pro plan, and to upgrade and downgrade plans.
• Added support for Germany and international regions with preconfigured settings for third-party SIP providers.
• Implemented revamped UI/UX across the Talk application.
• Added support for CNAM lookups.
• Added Account Verification process for installations in the UK.
• Added ability to change users’ statuses.
• Added ability to select parking lots as destinations in unanswered call handling for groups and in Smart Attendants.
• Added ability to add multiple schedules to a Smart Attendant.
• Added ability to configure multiple voicemail recipients for a group.
• Implemented an improved mechanism for storing users’ call logs.
• Implemented improved storage for contacts added from phones.
• Added additional language and voice type options for generated audio.
• Implemented a revamped mechanism for communicating voicemail updates.
• Updated number validation rules for Call Parking and Ring Flow.
• Updated communications mechanism with the billing module.
• Implemented improvements to the backup/restore process.
• Implemented improved UX for cases when Talk install was migrated to a different console.
• Implemented improved support for admins with a View Only role.
• Added ability to manage debug settings.

Bugfixes

• Fixed issue that could prevent hold music and ringback dropdowns from functioning correctly on slow connections.
• Fixed issue that could prevent parked calls from changing their status after ending.
• Fixed issue that could cause incorrect caller ID to be used for outbound calls.
• Fixed an issue that could prevent all members of a group from receiving email notifications for new voicemail messages.
• Fixed an issue that could cause incorrect behavior of Ring Flow when used to ring groups sequentially.

UniFi Talk Application 3.2.3

https://community.ui.com/releases/UniFi…b7-1a572ddd4a68

Overview

UniFi Talk Application update to version 3.2.3 is available.

Improvements

• Added support for Australia with preconfigured settings for a third-party SIP provider.
• Added automatic CNAM lookup activation following Pro plan purchase or upgrade.
• Implemented UI/UX improvements across the Talk application.

Bugfixes

• Fixed issue that could prevent pages from loading correctly for customers in the International region.
• Fixed issue that could prevent making outbound calls in local format for a subset of customers using third-party SIP providers.
• Fixed issue that could cause incorrect transaction totals to be displayed after deselecting numbers before purchase.

UniFi Talk Application 3.3.2

https://community.ui.com/releases/UniFi…57-71b0e22e641c

Overview

UniFi Talk Application update to version 3.3.2 is available.

Improvements

• Added AI call transcriptions for English call recordings in the US, Canada, and the UK.
• Added ability to send notifications for AI call transcriptions to Slack and Microsoft Teams.
• Added support for the Pro plan in Canada.
• Added more granular settings for call recording.
• Added the ability to add and customize call recording announcement.
• Added support for call recording on consoles that only have built-in SSD storage.
• Implemented performance improvements for setups with multiple devices and high call volumes.
• Implemented performance optimizations for voicemail data communication to phones.
• Implemented UI/UX responsiveness improvements across the Talk application.
• Added ability to select codecs for setups in the UK, Australia, and International regions.
• Added a preconfigured template for easybell Austria and updated the template for easybell setups in Germany.
• Implemented improved support for admins with a View Only role.
• Implemented updated default area validation rules for setups in Germany, Australia, and International regions.
• Implemented minor UI/UX improvements across the Talk application.

Bugfixes

• Fixed an issue that could prevent telephony from working correctly due to incorrectly detected IP or port.
• Fixed an issue that could prevent the setup process from working correctly after a reset for a subset of users.
• Fixed an issue that could cause unstable behavior after attempting to play call recordings.
• Fixed an issue that could prevent all members of a group from receiving voicemail.
• Fixed an issue that could prevent the System Log page from loading correctly when navigating from other console applications.
• Fixed an issue that could prevent calls from being routed correctly for a small subset of users.

UniFi Talk Application 3.3.4

https://community.ui.com/releases/UniFi…d5-ca05f6a8b12e

Overview

UniFi Talk Application update to version 3.3.4 is available.

Improvements

• Added performance optimizations.

Bugfixes

• Fixed an issue that could prevent the Redirect status from working correctly.
• Fixed issues that could cause incorrect behavior during user creation and updates.
• Fixed an issue that could prevent the Call Waiting setting from working correctly.
• Fixed an issue that could cause the incorrect wallpaper setting to be applied after deleting the currently selected wallpaper.
• Fixed an issue that could prevent updating the phone number assigned to a Smart Attendant.
• Fixed an issue that could prevent outbound calls from being made to certain numbers in Australia when the default area code setting is enabled.
• Fixed an issue that could prevent calls from being routed correctly for a small subset of users.
• Fixed an issue that could prevent the default area code setting from working correctly for entries with a trunk prefix.
• Fixed an issue that could prevent the automatic selection of the PCMA codec from functioning correctly.
• Fixed an issue that could cause incorrect navigation layout for a small subset of users with InnerSpace enabled.

UniFi Talk Application 3.4.7

https://community.ui.com/releases/UniFi…53-34c2a6d32828

Overview

UniFi Talk Application update to version 3.4.7 is available.

Improvements

• Added support for Brazil with preconfigured settings for DirectCall SIP provider.
• Added ability to transfer parked calls after timeout.
• Added inbound number formatting setting for ATA.
• Added timeout setting for simultaneous ring groups.
• Added resiliency improvements in the startup process.
• Implemented UI/UX responsiveness improvements in the Settings section.
• Added None option for the Audio Message setting of Keypress Prompt menu in Smart Attendant.
• Updated preconfigured templates for easybell.
• Implemented UI/UX improvements across the Talk application.

Bugfixes

• Fixed issue that could prevent calls to Smart Attendants from being recorded.
• Fixed issue that could prevent the area code list from displaying correctly for installations in Canada.
• Fixed issue that could prevent deleted voicemail messages from disappearing.
• Fixed issue that could cause incorrect behavior in call recording rules after deleting a number.
• Fixed issue that could prevent Advanced Call Routing from reconnecting correctly.
• Fixed issue that could cause incorrect behavior of Advanced Call Routing when used together with Shadow Mode.
• Fixed issue that could prevent the backup restore process from working correctly for a small subset of users.

UniFi Talk Application 3.4.9

https://community.ui.com/releases/UniFi…91-9b5cc7087952

Improvements

• Implemented additional audio message type for the keypress prompt menu in the Smart Attendant.
• Implemented a revamped backup process.
• Implemented performance optimizations for the CNAM lookup process.
• Implemented performance optimizations for systems with a large number of users.
• Added ability to add notes to call blocking rules.
• Updated account verification requirements for UK installations.
• Implemented minor UX improvements for subscription-locked phones.
• Implemented UI/UX enhancements across the Talk application.

Bugfixes

• Fixed an issue that could prevent search results from displaying records with CNAM in the Call Log.
• Fixed issue that could prevent parked calls from being transferred to groups on timeout.
• Fixed visual issue that prevented custom voicemail greeting text from appearing on edit.
• Fixed issue that could prevent avatars for displaying after an update.

UniFi Talk Application 3.5.4

https://community.ui.com/releases/UniFi…e4-ec59aea57850

Improvements

• Added ability to page groups (requires G3 Phone 3.17.17, Touch 1.17.2, TouchMax 2.17.1). Users must have the Outbound Paging setting enabled to initiate paging.
• Added ability to customize extension length.
• Implemented performance optimizations for user permissions validation.
• Implemented performance optimizations for voicemail notifications.
• Implemented improved communication with UniFi Talk services.
• Added the Call Log page into the main navigation.
• Added support for multiple numbers in the Easybell Germany third-party SIP template.
• Adjusted the list of emergency numbers in the International region.
• Implemented UI/UX responsiveness across the Talk application.
• Implemented UI/UX enhancements across the Talk application.

Bugfixes

• Fixed an issue that could cause incorrect behavior of the Recent screen of softphones.
• Fixed an issue that could cause the incorrect time zone to be used in voicemail notifications.
• Fixed an issue that could cause redirected calls to be routed to voicemail.
• Fixed visual issues in the footer of pages within the Settings section.
• Fixed an issue that could prevent the ownership transfer page from working correctly.
• Fixed issue that could prevent Smart Attendant from routing calls correctly to users in Redirect status.
• Fixed issue that could prevent the redirect number/extension from appearing on phones or in the user’s property panel.

UniFi Talk Application 3.6.5

https://community.ui.com/releases/UniFi-Talk-Application-3-6-5/ce08ee5d-17c7-4fa9-82bb-3c6cdbd046b5

Improvements

• Implemented revamped contact management with additional fields and contact lists. Full support for this functionality on G2 and G3 phones will be added soon.
• Added notifications for missed calls and calls to emergency services.
• Implemented performance improvements for global contact handling on larger deployments.
• Implemented resiliency improvements in voicemail storage.
• Updated core components.
• Implemented an updated process for optimizing profile images.
• Updated the list of non-emergency numbers in the UK.
• Implemented UI/UX responsiveness across the Talk application.
• Implemented UI/UX enhancements across the Talk application.

Bugfixes

• Fixed issue that could cause general audio delays.
• Fixed issue that could set incorrect status for calls ended while being parked.
• Fixed issue that could cause emergency call notification emails to be sent incorrectly.
• Fixed issue that could prevent Redirect status from working correctly for calls routed via Smart Attendant.

UniFi Talk Application 3.8.0

https://community.ui.com/releases/UniFi-Talk-Application-3-8-0/509b420c-e61d-4674-b2c4-321f397516c3

Improvements

• Implemented revamped Dashboard.
• Implemented revamped setup process.
• Implemented revamped Phone Designer with Shortcuts, supporting paging as well as Protect and Access running on the same console (requires Protect 6.0.47, Access 3.3.21, G3 Phones 3.20.3, Touch 1.20.1, Touch Max 2.20.2 or newer).
• Implemented revamped payment method management.
• Added ability to select a phone number for a contact with multiple numbers in Smart Attendant, Groups, Ring Flow, and SMS.
• Added ability to configure call routing for no caller response in Smart Attendant.
• Added ability to perform packet captures in Settings.
• Updated Account Verification copy for installs in the United Kingdom.
• Implemented UI/UX improvements across the application.

Bugfixes

• Fixed issue that could prevent Advanced Call Routing from reconnecting.
• Fixed issue that could prevent backup restore from working correctly.
• Fixed issue that could prevent the call recording settings section from working correctly.
• Fixed issue that could prevent Talk from starting correctly after an update.
• Fixed issue that could cause delayed reconnection of softphones.
• Fixed various minor issues.

UniFi Talk Application 3.8.1

https://community.ui.com/releases/UniFi-Talk-Application-3-8-1/43fe765e-fdc2-46ff-a7a0-1d520733c3dc

Improvements

• Fixed issue that could prevent A2P 10DLC submission from working correctly.
• Fixed issue that could prevent number porting requests from being submitted correctly.

UniFi Talk Application 4.0.1

https://community.ui.com/releases/UniFi-Talk-Application-4-0-1/bb68d21a-0c8f-4f10-9a9d-8778a68a80a3

Improvements

• Implemented Phones page.
• Implemented Insights page.
• Implemented updated Settings section.
• Implemented device update progress bar (requires G3 Phones 3.20.22, Touch Max 2.20.11, Touch 1.20.5 or later).
• Implemented optimizations to the Advanced Call Routing reconnection mechanism.
• Added ability to filter call logs by users.
• Adjusted the list of emergency numbers in the International region.
• Implemented UI/UX improvements across the application.
• Added debug level setting for Advanced Call Routing.

Bugfixes

• Fixed issue that could prevent call blocking rules from being applied to incoming calls.
• Fixed issue that could prevent groups from being created correctly.
• Fixed issue that could prevent default area codes from being entered on installs in Germany.
• Fixed issue that could prevent Smart Attendant pages from working correctly for a subset of users.
• Fixed issue that could prevent the Notifications page from working correctly.
• Fixed issue that could prevent the default hold music from playing correctly after setting up Talk.
• Fixed issue that could prevent missed calls from being reported correctly.
• Fixed issue that could prevent the user's status selector from working correctly for a subset of users.

UniFi Talk Application 4.0.2

https://community.ui.com/releases/UniFi-Talk-Application-4-0-2/a704fc4b-47c5-4fc9-a5c2-8397a2660068

Bugfixes

• Fixed issue that could prevent the SMS page from working correctly.
• Fixed issue that could prevent the emergency address update process from working correctly for installs in the UK region.
• Fixed a minor visual issue on the Call Log page.