UniFi Enterprise Access Hub 5.4.3.0

https://community.ui.com/releases/UniFi…ea-63432a792f71

Overview

EAH-8 5.4.3.0 supports unlocking doors using QR codes and syncing data immediately and fixes a doorbell call log issue.

Improvements

• Added support for unlocking doors by placing QR codes to UA Intercoms for scanning.
• Users, visitors, NFC cards, and door access policies can be immediately synced to the device (requires the upcoming UniFi Access application 1.24.1).

Bugfixes

• Fixed the issue where answering the doorbell call from a reader on EAH-8 resulted in an extra doorbell cancel log in the System Log.

UniFi Enterprise Access Hub 5.4.3.2

https://community.ui.com/releases/UniFi…30-2fcfaf946bd3

Improvements

• Enhanced the stability of unlock schedule.

UniFi Enterprise Access Hub 5.5.6.0

https://community.ui.com/releases/UniFi…6d-4bd76f55d755

Overview

EAH-8 5.5.6.0 includes the following improvements and bugfixes.

Improvements

• Support temporarily unlocking locations for a specific duration (requires Access 2.2.11).
• Support ending an unlock schedule ahead of time (requires Access 2.2.11).
• Support keeping a location locked down, which can be unlocked remotely or via a physical button (requires Access 2.2.11).
• Support setting the Emergency terminal’s trigger level to "Open Active (NC)" or "Close Active (NO)" in Terminal Manager (requires Access 2.2.11).
• Allow changes in EAH-8 settings to take effect immediately.
• Improved the location unlock speed when triggered via a physical button.

Bugfixes

• Fixed an issue where a conflict between Unlock Schedule and Emergency Evacuation prevented a location from being locked.
• Fixed an issue where incorrect information was logged when a location was unlocked remotely using Intercom-Viewer.
• Fixed an issue where incorrect information was logged when a doorbell was triggered when the Button mode was set to “Ring/Trigger Chime.”

Download links

EAH-8

UniFi Enterprise Access Hub 5.5.8.0

https://community.ui.com/releases/UniFi…1a-890211bc8a66

Overview

EAH-8 5.5.8.0 includes the following bugfixes.

Bugfixes

• Fixed an issue where an Access Reader set for entry unexpectedly played a greeting sound when unlocking a location via the request-to-exit button.
• Fixed an issue where clicking "Lock Now" generated duplicate logs when the Unlock Schedule was enabled.
• Fixed an issue where a location could be unlocked with hand waves even though it was locked down.

Download links

EAH-8

UniFi Enterprise Access Hub 5.5.11.0

https://community.ui.com/releases/UniFi…c8-44029ea02d0f

Overview

EAH-8 5.5.11.0 includes the following improvements and bugfixes.

Improvements

• Optimized door unlock response speed.
• Enabled request-to-exit devices connected to EAH-8 to maintain door open/closed status when the trigger level is set to "Open Active (NC)" or "Close Active (NO)" in Devices > select a hub > Settings > Terminal Manager > Doors 1-8 > Exit Request > Trigger Level.
• Doors 6-8 must be set to "Unlock Door" mode in Terminal Manager > Exit Request > Mode.
• Improved the stability of readers connected to the EAH-8.

Bugfixes

• Fixed an issue where doors sometimes could not be unlocked.

UniFi Enterprise Access Hub 5.6.3.0

https://community.ui.com/releases/UniFi…81-0de086a12f21

Overview

EAH-8 5.6.3.0 includes the following improvements and bugfixes.

Improvements

• Increased the maximum power output for PoE to 30W.
• Optimized the Access Reader responses for door unlock events.

Bugfixes

• Fixed an issue where a door failed to lock after its unlock schedule ended if another door's temporary unlock was still active.
• Fixed a potential issue that caused the EAH-8 to go offline.
• Fixed an issue where a door failed to lock after its unlock schedule ended if emergency evacuation was enabled during the schedule and then disabled afterward.
• Fixed a potential issue where a door failed to unlock if the EAH-8 lost power during an active unlock schedule and then was reconnected after the schedule ended.

Download links

EAH-8

UniFi Enterprise Access Hub 5.8.15

https://community.ui.com/releases/UniFi-Enterprise-Access-Hub-5-8-15/7298fd6d-b584-4176-a9d1-d6fed0ec868a

Overview

UniFi Enterprise Access Hub 5.8.15 includes the following bugfixes.

Improvements

• Improved door unlock speed.

Bugfixes

• Fixed an issue where readers might not respond when NFC cards were scanned.
• Fixed an issue where valid credentials were sometimes incorrectly recognized as “Invalid Credentials,” preventing the door from unlocking.
• Fixed an issue where the EAH-8 could sometimes go offline after a restart when many users or credentials were stored.
• Fixed an issue where the EAH-8 sometimes went offline after a restart.
• Fixed a potential issue where firmware update failed.
• Fixed a rare issue where the EAH-8 became unadopted and the door remained locked (LED remained static blue) after a power loss and recovery.
• Fixed a rare issue causing EAH-8 adoption failure.

Additional information

If you encounter any issues with this release, please provide us with the latest support file at Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

Download links

EAH 8

UniFi Enterprise Access Hub 5.8.19

https://community.ui.com/releases/UniFi-Enterprise-Access-Hub-5-8-19/f4169e0b-9823-4e0f-8308-9e5d263fcd53

Overview

UniFi Enterprise Access Hub 5.8.19 includes the following bugfixes.

Bugfixes

• Fixed door unlock failures with 2-step authentication.

Additional information

If you encounter any issues with this release, please provide us with the latest support file by navigating to Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

Download links

EAH 8

UniFi Enterprise Access Hub 5.8.22

https://community.ui.com/releases/UniFi-Enterprise-Access-Hub-5-8-22/3a8ab27c-50c8-478d-bc2b-de693fe4a8a9

Overview

UniFi Enterprise Access Hub 5.8.22 includes the following bugfixes.

Bugfixes

• Fixed an issue where the reader incorrectly prompted "Invalid Credentials" when unlocking a door using Mobile Unlock.

Additional information

If you encounter any issues with this release, please provide us with the latest support file by navigating to Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

Download links

EAH 8

UniFi Enterprise Access Hub 5.8.25

https://community.ui.com/releases/UniFi-Enterprise-Access-Hub-5-8-25/fc9d6720-eacc-4243-af15-74b899cc06fd

Overview

UniFi Enterprise Access Hub 5.8.25 includes the following bugfixes.

Bugfixes

• Fixed an issue where Mobile Unlock could fail after upgrading to UID Enterprise.

Additional information

If you encounter any issues with this release, please provide us with the latest support file by navigating to Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

Download links

EAH 8

UniFi Enterprise Access Hub 5.9.20

https://community.ui.com/releases/UniFi-Enterprise-Access-Hub-5-9-20/516f319b-a1f3-482b-b39a-4a7284ba7017

Overview

UniFi Enterprise Access Hub 5.9.20 includes the following improvements.

Improvements

• Improved connection resiliency.
• Improved LED status behavior.

Additional information

If you encounter any issues with this release, please provide us with the latest support file by navigating to Site Manager > UniFi Console > Access > Devices > select the device > Settings > Download Support File.

Download links

EAH 8