Beta Unifi Access Application

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    UniFi Access Application 1.9.4

    https://community.ui.com/releases/UniFi-Access-Application-1-9-4/a7d41112-34ea-4c1d-bcf3-e743f2255099



    Bugfixes

    • Fixed the issue where the uneditable and default Always Schedule was occasionally modified by the system.
    • Fixed the issue where users sometimes encountered the error message "System server error" while editing custom schedules.
    • Fixed the issue where the duration of door unlock recordings was not displayed when playing them back on a UniFi Console via unifi.ui.com.
    • Fixed the issue where an admin still received a doorbell call triggered by the doorbell button wired to the REN port, even after it had already been handled by another admin.
    • Fixed the issue of a 20-minute delay for UniFi Access devices to reflect the changes made to a door's Leave Unlocked schedule in the Identity Enterprise legacy user interface.
    • Other bug fixes.

    UniFi Access Application 1.20.13

    https://community.ui.com/releases/UniFi-Access-Application-1-20-13/6eb6c6b4-9f3c-411b-bc54-60391ddc0925


    Improvements

    New Features

    • Added support for the following features in Access application > Devices > Location Hubs > select a Hub > Overview (requires the upcoming UA Hub v4.2.1 or later).
    • Keep doors unlocked for a specific duration.
    • End the Leave Unlocked schedule ahead of time.
    • Always keep doors locked. Users can only unlock doors remotely or by using a physical button.
    • Added support for automatically updating UniFi Access devices in Access application > Settings > System > Updates. Please note that the UniFi OS and device firmware release channels are the same.

    Others

    • Chimes and the Protect cameras can now be paired with multiple doors simultaneously.
    • Access API now supports doorbell notification and access log export.
    • Added the Holiday Exceptions option to the visitor’s access schedule.
    • Added Rows per page to the User and Cards pages.
    • Added support for managing floors in UA Hub’s Settings panel.
    • Added support for remote live video viewing on Safari. Note that the connection speed may be slower due to Safari's lack of WebRTC support.

    Bugfixes

    Leave Unlocked

    • Fixed the issue where the Leave Unlocked schedule was editable in a loading status.
    • Fixed the issue where a door was locked even though its Leave Unlocked schedule was set to Always.

    Unlock Recordings

    • Fixed the issue where the Protect camera did not capture door unlock recordings when the doorbell was triggered via UA reader or physical doorbell button.
    • Fixed the issue where unlock recordings for door opening events weren't stored when the disk space of the console running the Protect application was less than 64GB.
    • [Identity Enterprise] Fixed the issue where the unlock recording was not captured when a visitor canceled or an admin declined a doorbell call from UA Pro or G2 Pro.

    Others

    • Fixed the issue where the error message “data synchronization failed” prompted when a user or user group was deleted.
    • Fixed the issue where the remote view could not be connected if Remote Access was disabled.
    • Fixed the issue where admins could not set the access period of holidays through Access API.

    UniFi Access Application 1.21.3

    https://community.ui.com/releases/UniFi-Access-Application-1-21-3/949a1648-142b-4eff-b6c3-8933af70a7c7


    Improvements

    • Optimized policy distribution efficiency (requires the upcoming UA Hub 4.3.0 or later).
    • Optimized the speed for loading the Dashboard and Devices modules.
    • Moved the capture video settings to Devices > Readers > select a reader > Settings.
    • Added support for manually updating firmware in Device > select a device > Settings > Manage > Manual Firmware Update.
    • Separated Schedule into User Entry Schedule and Leave Unlock Schedule.
    • [Identity Enterprise] Added support for the UA Hub Elevator (requires Identity Enterprise Agent v1.55.10 or later).

    Bugfixes

    • Fixed the issue where the Protect devices sometimes were not displayed when paring devices.
    • Fixed the issue where admins could not save changes to the visitors created in the previous version of the Access application.
    • Fixed the issue where restoring the UniFi OS backup sometimes did not recover the data of the Access application.
    • Fixed the issue where the screen went white when accessing the Locations page in the legacy user interface.

    UniFi Access Application 1.21.8

    https://community.ui.com/releases/UniFi-Access-Application-1-21-8/470edc13-cc01-451f-8fee-91b57fad976f


    Improvements

    • Added API support for returning more user and visitor information, such as phone, email, and company.
    • Now the Emergency mode takes immediate effect upon activation (requires UA Hub 4.3.7.0).

    Bugfixes

    • Fixed the issue where device updates sometimes failed and retrying them didn’t work.
    • Fixed the issue where the Last Activity button in the Card list was non-responsive.
    • Fixed the issue where admins could not download the support file of EAH-8.
    • Fixed the issue where admins could not register NFC cards via Access API.
    • Fixed the issue where the leave door unlocked schedules for the UA Hub Elevator became invalid when updating the application from a legacy version.
    • [Identity Enterprise] Fixed the issue where replacing the doors paired with EAH-8's reader did not take effect.
    • [Identity Enterprise] Fixed the issue where data errors prevented door access policy updates from syncing to UA devices.
    • [Identity Enterprise] Fixed the issue where removing a console from one site and subsequently adding it to another site led to devices becoming unmanageable by Identity Enterprise.

    UniFi Access Application 1.22.10

    https://community.ui.com/releases/UniFi-Access-Application-1-22-10/4acb3aa5-b61b-4d55-819f-7deeb8e08096


    Improvements

    Devices

    • Added support for detecting all UA devices across all VLANs by default. You can also target device detection within a designated VLAN by going to Settings > System > Advanced > Network.

    Visitors

    • Added support for specifying a card name when registering a new card on the Visitors page.
    • Added support for deleting visitors.
    • The visitor list is now automatically paginated when there are multiple visitors.

    Others

    • Added API support for returning the NFC card list and deleting NFC cards.
    • Access logs from the last 24 hours when admins select the 1 Day option in Devices > select a hub, user, or visitor > Insights.
    • Optimized the device restoration feature.

    Bugfixes

    • Fixed the issue where assigning an NFC card to a visitor on the Cards page did not take effect timely.
    • Fixed the issue where editing holiday exceptions in a leave unlocked schedule in a Hub’s Settings panel did not take effect timely.
    • Fixed the issue where the page did not automatically refresh after a device removal.
    • Fixed the issue where the Users and Doors filters in System Log > Display Options did not work properly.

    UniFi Access Application 1.22.16

    https://community.ui.com/releases/UniFi-Access-Application-1-22-16/16b81cc2-3906-4680-a5ae-cf37af0aa009


    Improvements

    • [OpenAPI] Added the user email field.
    • Door attendants now can seamlessly switch the live view from one UA Pro reader to another while accessing live feeds, particularly when both readers are paired with the same door.

    Bugfixes

    • Fixed the issue where edits on door access policies/schedules, users, visitors, and door groups occasionally could not take effect on UA Hub due to unexpected data errors.
    • Fixed the issue where the error message “Cannot find a schedule” prompted on the Hub’s settings panel when the Hub applied a deleted predefined schedule.
    • Fixed the issue where the live view icon was not displayed in the Dashboard.
    • Fixed the issue where multiple temporary door access schedules were generated when switching between Custom and Always options repeatedly during door access schedule editing.
    • [EAH 8] Fixed the issue where modifications on paired devices in the Doors page were not synchronized to the Devices page timely.
    • [Identity Enterprise] Fixed the issue where editing door access policies/schedules and visitors in the Access application occasionally could not be saved.
    • [Identity Enterprise] Fixed the issue where edits on door access policies occasionally could not be synced from Identity Enterprise Manager to the Access application.

    UniFi Access Application 1.23.5

    https://community.ui.com/releases/UniFi-Access-Application-1-23-5/1cc924f0-9f67-4a12-aaa3-f0633e721081


    Improvements

    • Added the Custom Unlocking Duration option back to the details page of UA Hub and UA Hub Door.
    • Added support for unlocking doors using Mobile Button and Mobile Wave for readers adopted to UA Elevator.
    • Optimized the Dashboard page by adding previews to the Locations section and key data to the Overview section.

    Bugfixes

    • Fixed the issues that could lead to continuous device disconnections.
    • Fixed the issue where new devices sometimes were not discovered by the Access application.
    • Fixed the issue where statistical data on the Dashboard sometimes failed to load.
    • Fixed the issues related to the potential failure of restoring backup files in UniFi OS.
    • Fixed the issue that prevented the Access application from starting up.
    • Fixed the issue where screen flickering occurred when switching between live views.

    UniFi Access Application 1.24.6

    https://community.ui.com/releases/UniFi-Access-Application-1-24-6/17db114e-79ee-49c2-b02f-2b7b67ed5215


    Improvements

    • [UA G2 Pro] Added support for pairing UA G2 Pro to Intercom Viewer. Doorbell notifications are sent to all paired Viewers when someone makes a call on G2 Reader Pro.
    • [EAH-8] Optimized policy distribution efficiency. *
    • Added support for site-level emergency mode activation. When UA Hub Door, EAH-8, or UA Elevator Hub receives a fire signal from its connected fire panel, all locations at this site will enter the emergency mode. **
    • A video is captured by an Access Reader when someone: ***
    • Unlocks a door through UA Lite or a physical device connected to Access Hub.
    • Triggers a third-party chime connected to Access Hub.
    • Unlocks a door remotely.
    • Added Open API support for:
    • Custom unlock duration.
    • Obtain door unlock recordings from system logs
    • Manage emergency mode.
    • Send UniFi Identity invitation email to users.
    • Optimized the loading efficiency when switching between tabs.
    • UA devices’ support files are now included as part of UniFi OS support files.

    Bugfixes

    • Fixed the issue where the mic was disabled by default when a doorbell call was made.
    • Fixed issues with unlock schedules.
    • Fixed issues with discovering Access Readers.
    • Fixed the icon color mismatch of G2 Reader on the user interface.
    • Fixed the issue where the Network option was unexpectedly displayed when running on UNVR and UNVR Pro. Note: Currently, we only support setting Access devices’ networks on UDM Pro, UDM SE, and UDW.
    • [Identity Enterprise] Fixed the issue where editing door names on EAH-8’s Port and Terminals Manager page did not take effect.

    Additional information

    * Requires EAH-8 5.4.3.0 or later.

    ** To enable site-level emergency mode: Go to Devices > Location Hubs > select a Hub > Settings > Emergency Mode and enable Activate Site Lockdown/Evacuation When Triggered.

    *** Requires upcoming releases: G2 Pro 1.4.6 or later, UA Pro 2.8.16 or later, UA Intercom 1.2.3 or later.

    UniFi Access Application 1.24.8

    https://community.ui.com/releases/UniFi-Access-Application-1-24-8/bc957179-f929-46f8-b04c-7441c3b933e7


    Improvements

    • Enhanced the remote viewing speed on Safari.

    Bugfixes

    • Fixed an issue where the microphone could not be enabled during remote viewing or doorbell calls on Safari, Firefox, and Microsoft Edge.
    • Fixed an issue where a door failed to unlock via the Remote View feature on a paired camera, while the associated reader was offline.

    UniFi Access Application 1.24.9


    Bugfixes

    • Fixed an occasional issue where holidays were lost after updating the Access application.
    • Fixed a delay in doorbell notification.

    UniFi Access Application 1.24.10

    https://community.ui.com/releases/UniFi-Access-Application-1-24-10/80392c10-17b8-4f0b-854c-7efffffe06b4



    Bugfixes

    • Fixed a delay in doorbell notification.
    • Fixed the issue where an Intercom’s default logo and background images were not displayed in its Settings panel.

    UniFi Access Application 2.0.4

    https://community.ui.com/releases/UniFi-Access-Application-2-0-4/e85c086e-5d1c-4545-b65e-7291a1b01028


    Improvements

    • Brand new user interface.
    • Added door unlock feature with a simple click in Dashboard.
    • Added support for tailored location and video thumbnails by hovering over a location and clicking the Upload Thumbnail icon.
    • Added support for adding users and visitors in the Dashboard.
    • Added support for setting an unlock duration, leaving a door unlocked, and entering the Emergency Mode during live view (available for doors connected to UA Hub and UA Hub Door).
    • Enhanced the loading efficiency of all pages.
    • Reorganized the display sequence of user, visitor, policy, schedule, and NFC card lists.
    • The legacy user interface is no longer available.

    Bugfixes

    • Fixed the issue where the application occasionally could not be started.
    • Fixed the issue where the door unlock recording feature was disabled when the application failed to obtain the HDD’s information.
    • Fixed the issue where schedules occasionally could not be removed.
    • Fixed the issue where the holidays in unlock schedules occasionally could not be edited in the Hub detail panel.
    • Fixed the issue where the holidays in schedules occasionally could not be edited.
    • Fixed the issue where the Live View option was missing in web doorbell notifications, which were triggered by a third-party doorbell button connected to an Access Control Hub paired with UA Intercom.
    • Fixed the issue where the live view turned black temporarily when switching between the live views of multiple readers.
    • Fixed the issue where the microphone remained on even after the live view ended due to reaching the maximum duration.
    • Fixed an occasional crash issue when zero-byte files were generated.
    • [Identity Enterprise] Fixed the issue where admins not imported to Identity Enterprise could not disable Emergency Mode in the Dashboard.

    UniFi Access Application 2.0.5

    https://community.ui.com/releases/UniFi-Access-Application-2-0-5/c3a7bda3-5ace-437f-bd1a-82a3d32c351d


    Overview

    Access 2.0.5 includes all the features and improvements of Access 2.0.4, along with fixes for issues identified in version 2.0.4.

    Improvements

    2.0.4

    • Brand new user interface. Learn more
    • Added door unlock feature with a simple click in Dashboard.
    • Added support for tailored location and video thumbnails by hovering over a location and clicking the Upload Thumbnail icon.
    • Added support for adding users and visitors in the Dashboard.
    • Added support for setting an unlock duration, leaving a door unlocked, and entering the Emergency Mode during live view (available for doors connected to UA Hub and UA Hub Door).
    • Enhanced the loading efficiency of all pages.
    • Reorganized the display sequence of user, visitor, policy, schedule, and NFC card lists.
    • The legacy user interface is no longer available.

    2.0.5

    • Revised the PoE port name from “WAN” to “Uplink” in Hub Detail Panel > Terminal Manager > Ports.

    Bugfixes

    2.0.4

    • Fixed the issue where the application occasionally could not be started.
    • Fixed the issue where the door unlock recording feature was disabled when the application failed to obtain the HDD’s information.
    • Fixed the issue where schedules occasionally could not be removed.
    • Fixed the issue where the holidays in unlock schedules occasionally could not be edited in the Hub detail panel.
    • Fixed the issue where the holidays in schedules occasionally could not be edited.
    • Fixed the issue where the Live View option was missing in web doorbell notifications, which were triggered by a third-party doorbell button connected to an Access Control Hub paired with UA Intercom.
    • Fixed the issue where the live view turned black temporarily when switching between the live views of multiple readers.
    • Fixed the issue where the microphone remained on even after the live view ended due to reaching the maximum duration.
    • Fixed an occasional crash issue when zero-byte files were generated.
    • [Identity Enterprise] Fixed the issue where admins not imported to Identity Enterprise could not disable Emergency Mode in the Dashboard.

    2.0.5

    • Fixed the issue where the PIN length was changed to 4 digits when upgraded to 2.0.4.

    UniFi Access Application 2.0.6

    https://community.ui.com/releases/UniFi-Access-Application-2-0-6/e90d1bfc-dafc-427c-a3ef-06abbe79ee65


    Overview

    UniFi Access Application 2.0.6 has fixed issues in the previous 2.0.x EA versions.

    Bugfixes

    • Fixed the issue where the Allow Simple PIN option was automatically enabled when the version was updated from 1.24.x to 2.0.5, if the option was never enabled.
    • Fixed the issue where the Identity invitation section was loading in the user details panel when being directed from Dashboard > Recent Unlocks.
    • Fixed the issue where clicking a policy in OS Settings > Admins & Users > Users > User Details Panel incorrectly directed admins to the application’s Dashboard page.
    • Fixed the issue where the legacy user interface briefly appeared before the new user interface when accessing Dashboard.
    • [Identity Enterprise] Fixed the issue where the application experienced continuous rebooting after updating to 2.0.5.

    UniFi Access Application 2.0.8

    https://community.ui.com/releases/UniFi-Access-Application-2-0-8/4000ff01-666c-47b0-871a-5143382a87d2



    Bugfixes

    • Fixed duplicate door unlock logs.
    • Fixed the issue where data was not displayed in Hub details panel > Insights > Unlock Activity if the selected date range spanned both Winter Time and Daylight Saving Time (DST).
    • Fixed the issue where user groups could not be loaded when setting the First-Person-In Requirement.
    • Fixed the issue where admins could not search users via their last names in Users > selecting a group.
    • Fixed the issue where UA-Hub remained paired with Protect Camera after hub removal.
    • Fixed door unlock failures due to Access Readers connected to EAH-8 being unexpectedly unpaired with their location.
    • Fixed inconsistent user names on the Users page and user details panel if downgrading Identity Enterprise to Identity.
    • [Identity Enterprise] Fixed the issue where Intercom was unexpectedly unpaired with its Intercom Viewers when the application was updated from 1.24.x to 2.0.6.

    UniFi Access Application 2.1.1

    https://community.ui.com/releases/UniFi-Access-Application-2-1-1/61a46eb1-6cdc-4c77-84a7-eadeeb3bbc39


    Overview

    Access 2.1.1 has optimized the Caller Manager section to improve doorbell experiences.

    Improvements

    Caller Manager

    • Added support for pairing G2-Pro or UA-Pro with admins, UA-Intercom-Viewer, and Protect PoE Chimes. When someone calls from G2-Pro or UA-Pro, a notification will be sent to the paired UA-Intercom-Viewer and admins’ Access application and mobile app. The paired Protect PoE Chimes will also ring.
    • Added support for setting Directory or Direct Call doorbell call modes for UA-Intercom.
    • Directory: For multi-unit dwelling, you can set a directory for each unit, and pair multiple admins, UA-Intercom-Viewer, and Chimes to each directory. When someone selects a directory on UA-Intercom, a notification will be sent to the paired UA-Intercom-Viewer and admins’ Access application and mobile app. The paired Protect PoE Chimes will also ring.
    • Direct Call: Pressing the Doorbell button on UA-Intercom’s keyboard will initiate a call to its paired admins, UA-Intercom-Viewer, and Protect PoE Chimes simultaneously.

    Elevator Hub

    • Added support for unlocking all floors during remote live view.

    Bugfixes

    • Fixed the issue where devices went offline and could not be recovered when UnFi Console was overloaded.
    • Fixed the issue possibly causing the Access application's temporary file directory to fill up.
    • Fixed the issue where Access application could not be launched when UniFi Console was overloaded.

    UniFi Access Application 2.1.4

    https://community.ui.com/releases/UniFi-Access-Application-2-1-4/1a689131-234c-47ba-a5cb-bcb895030b96



    Improvements

    • [Identity Enterprise] Added support for setting non-admin users as door attendants in Caller Manager.
    • Admins can set the Direct Call method in Caller Manager only if their UA-Intercom is 1.2.30 or later.

    UniFi Access Application 2.1.5

    https://community.ui.com/releases/UniFi-Access-Application-2-1-5/9c5cb4d3-f84d-4ec9-9a92-c7c86fe56c30


    Overview

    UniFi Access 2.1.5 includes the following improvements and bugfixes.

    Bugfixes

    • Fixed an issue where UniFi Access devices went offline after the IP addresses of UNVR, UNVR Pro, or Cloud Key Plus were renewed.
    • Fixed the issue where, with the Doorbell Call Method set to Directory, a call to one directory caused other receivers under the same Intercom to incorrectly receive a doorbell answered notification.

    UniFi Access Application 2.2.6

    https://community.ui.com/releases/UniFi-Access-Application-2-2-6/a1b05ae3-8df8-408c-9cd0-358afe314d88


    Overview

    Access 2.2.6 includes the following improvements and bugfixes.

    Improvements

    Dashboard

    • Support viewing door unlock recordings by hovering over the Recent Unlocks list on the Dashboard.

    Caller Manager

    • Support receiving doorbell notifications from third-party doorbell buttons (request-to-enter).

    Devices

    • [Ultra] Added Status Light and Swipe Sound checkboxes.
    • [UA-G2] Support setting the hand wave sensitivity. Requires UA-G2 3.11.3.0 or later.
    • [UA-Hub-Elevator] Support unlocking an elevator with a click and uploading thumbnails for elevators in the elevator's Overview panel.
    • [UA-Hub-Gate] For a double driveway scenario, the Dashboard simplifies management by displaying only one gate card when the gate closing action is set to "Automatically by Connected Gate Operator."
    • Allow admins to receive notifications on the Access mobile app when a device goes offline or is ready to adopt.

    User

    • Deactivating a user does not unassign their credentials; credentials are only unassigned when the user is removed.

    Settings

    • Support French, Dutch, Spanish, and Portuguese for the following devices:
    • UA-Intercom 1.2.31 or later
    • G2-Pro 1.5.37 or later
    • UA-Pro 2.9.7 or later

    Open API

    • Support managing user groups and assigning policies to user groups.

    Bugfixes

    • [OpenAPI] Fixed an issue where doors connected to UA-Ultra could not be remotely unlocked.
    • [Identity Enterprise] Fixed an issue where doorbell notifications were not sent to the intended receivers when UA-Intercom's doorbell call method was set to “Directory.” (Requires UA-Intercom 1.2.38 and Identity Enterprise Agent 1.58.2)
    • [Identity Enterprise] Fixed an issue where the default "Access to All Doors" policy, when unassigned, still appeared in the user details panel.
    • Fixed an issue where the door count displayed on UniFi Console's LCM was incorrect.

    UniFi Access Application 2.2.11

    https://community.ui.com/releases/UniFi-Access-Application-2-2-11/70008770-533b-4d91-aba5-ba4f07422bee


    Overview

    Access 2.2.11 includes the following improvements and bugfixes.

    Improvements

    • Support the following features for EAH-8 (requires the upcoming EAH-8 5.5.6.0):
    • Temporarily unlocking locations for a specific duration.
    • Ending an unlock schedule ahead of time.
    • Locking down a location.
    • Optimized system log categories and texts.
    • Access API now supports webhook events.
    • Support unlocking locations using the Mobile Tap feature on Identity Endpoint for iOS and Android.

    Bugfixes

    Fixed an issue where restoring a backup on two UniFi Consoles in the same VLAN resulted in Access devices being unadopted.