Hier die (freche) Antwort von CG. Glücklicherweise haben die eine 45-Tage-Geld-zurück-Garantie, die ich jetzt natürlich ziehe.
Unglaublich mir als Kunden den Vorschlag zu unterbreiten, einen Dual-Router zu kaufen.
Ja, genau .-. um den non-standard von CG zu nutzen soll ich x-Euro für neue Hardware zahlen.
Und so ein Laden bezeichnet sich als "Pioniere von VPNs" ....
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Hello Martin,
Thank you for contacting CyberGhost VPN Support.
I understand that you would like to receive a refund if you can't receive one file that contains all the necessary information for manual setup. Let me look into this for you.
Kindly note that we don't have one file that contains all the necessary information as they are split among the four files you receive.
What I can recommend is to try a dual router setup. By setting up a router that is compatible with our VPN and connecting it to your other router, you will be able to utilize your subscription with us.
We’d like to make sure you have the best experience with our service, so if there’s anything we can do to be able to keep you as a satisfied customer, please let us know and we’ll be glad to assist.
Have a wonderful day!
Regards,
Edric
CyberGhost VPN Support