UniFi Talk Application 1.16.2

https://community.ui.com/releases/UniFi-Talk-Application-1-16-2/988770d0-f3d4-4d91-a489-40a360aabee0

Overview

UniFi Talk Application update to version 1.16.2 is available.

Bugfixes

• Fix issue that could prevent the application from working correctly after receiving new voicemail messages.
• Fix issue that could cause incorrect behavior of the Smart Attendant when using global contacts in ring phone menus.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.17.0

https://community.ui.com/releases/UniFi-Talk-Application-1-17-0/aeab71a4-00c5-49af-9bad-fa965954b024

Overview

UniFi Talk Application update to version 1.17.0 is available.

We wanted to highlight an improvement included with this release:

Talk application ownership transfer: You can now transfer ownership of the Talk application to another user, allowing them to handle billing, subscription, and number management. The new owner can initiate an ownership transfer from Settings > System by clicking on the transfer button that displays next to the current owner. The current owner will be emailed a verification code, which must be entered by the new owner in the Talk application to complete the transfer. Please note that the new owner must be an Administrator in UniFI OS. We also recommend resubscribing immediately after the ownership transfer to avoid service disruption.

Improvements

• Add ability to transfer ownership of the Talk application.
• Update UI/UX of the Settings section.
• Improve display options across main pages.
• Update extension dialing setting in Smart Attendant.
• Improve ring timeout setting for groups with sequential call handling.
• Implement updated call transcription limit.
• Improve Talk application reset functionality.
• Increase maximum character limit for generated audio.
• Implement UI/UX improvements across the Talk application.

Bugfixes

• Fix issue that could cause incorrect behavior of sequential call handling for groups without a number assigned.
• Fix issue that could prevent Smart Attendant from working correctly with extension dialing enabled.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.17.1

https://community.ui.com/releases/UniFi-Talk-Application-1-17-1/e6790aa0-d49d-4a85-9745-072e5b0bcc3b

Overview

We wanted to highlight an improvement included with this release:

Improved Backup and Restore Process: You can now back up and restore your Talk application configuration by using the Config Backup features found in the latest versions of UniFi OS. These Config Backup features can be found at Settings > System in UniFi OS - from here, you can enable automatic cloud config backups, manually save a cloud config backup to the cloud, and download config backup files. When restoring your UniFi OS Console from the cloud or a backup file, you can recover your Talk subscription, numbers, and application configuration. However, please note that audio files (Smart Attendant greetings, custom hold music, voicemail & voicemail greetings, and call recordings) are not restored as a part of this process. To preserve your audio files, please use the Audio Data Export feature found in the Talk application at Settings > System.

Improvements

• Improve backup and restore process when using UniFi OS Config Backup features.
• Add billing address fields to the payment form.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.17.2

https://community.ui.com/releases/UniFi-Talk-Application-1-17-2/85fb8545-7d05-4504-a1ff-57c8232d96a2

Overview

UniFi Talk Application update to version 1.17.2 is available.

Bugfixes

Fix issue that could prevent voicemail messages and call recordings from working correctly on UDR.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.18.0

https://community.ui.com/releases/UniFi-Talk-Application-1-18-0/4fefd32d-57fe-4abc-9ecc-e0a711234067

Overview

We wanted to highlight several improvements included with this release:

• SMS: We've added the ability to send and receive SMS with your Talk numbers so you can interact and engage with your contacts in more ways. You can enable SMS from Settings > Numbers & Subscription, and currently a Talk subscription includes 50 monthly SMS messages per number (pooled) for messages sent and received in the US, Canada, and Mexico.
• Ring Flow: You can now customize a ringing sequence for a user's incoming calls from the Manage tab in their profile side panel with Ring Flow. For example, create a Ring Flow for a user to also route incoming calls to their mobile phone number(s), in case they don't initially answer with their Talk phone.
• Failover Redirect Number: We've added the ability to set a redirect number from Settings > Call Settings in case your Talk application, UniFi OS Console, or Internet connection goes offline. All incoming calls to your Talk numbers will be forwarded to this redirect number during downtime. Additionally, you can configure email, Slack, and/or Microsoft Teams notifications for these incidents from Settings > Notifications.
• Intercom: You can manage a user's intercom status from the Manage tab in their profile side panel. Intercom is currently available on UTP-Touch 1.7.0.
• Extensions for Smart Attendants: You can now assign an extension to a Smart Attendant. This allows you to transfer calls to Smart Attendants, including from within other Smart Attendants.

Improvements

• Add ability to enable SMS on Talk numbers.
• Add ability to customize Ring Flow for a user's incoming calls.
• Add ability to set a failover redirect number.
• Add notifications for new SMS and failed incoming calls.
• Add ability to send notifications to Slack and Microsoft Teams.
• Add ability to manage users' intercom status (intercom is currently available on UTP-Touch 1.7.0).
• Add ability to add extensions to Smart Attendants.
• Implement UI/UX and performance improvements across the Talk application.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.18.1

https://community.ui.com/releases/UniFi-Talk-Application-1-18-1/72a13e14-dcd6-4b59-9149-b68e7692c070

Overview

UniFi Talk Application update to version 1.18.1 is available.

Improvements

• Add unread SMS notification in the navigation menu.
• Implement minor UI/UX improvements across the Talk application.

Bugfixes

• Fix issue that could prevent Smart Attendant from routing calls to a group.
• Fix issue that could prevent Smart Attendant from routing calls to user’s voicemail.
• Fix issue that could prevent global contacts import from working correctly.
• Fix issue that could cause incorrect behavior when checking for firmware updates in the EA release channel.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.18.2

https://community.ui.com/releases/UniFi-Talk-Application-1-18-2/1560ed4b-b5af-4d26-9538-f7958c4d24cf

Overview

UniFi Talk Application update to version 1.18.2 is available.

Bugfixes

• Fix issue that could prevent global contacts' names from appearing in the Call Log.
• Fix issue that could prevent group names from appearing in the Call Log.
• Fix issue that could prevent the Smart Attendant from working correctly for third-party SIP users.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.18.3

https://community.ui.com/releases/UniFi-Talk-Application-1-18-3/571ff1ba-9f5a-4476-850b-71b338c7dff2

Overview

UniFi Talk Application update to version 1.18.3 is available.

Improvements

• Add ability to manage business profile, CNAM branded calling, and STIR/SHAKEN trusted calling.
• Implement UX improvements to the reassignment process for locked phones.
• Add ability to use Ring Flows in Smart Attendant.
• Implement improved wireless adoption process for the ATA.
• Implement improved storage detection logic.
• Implement updated number validation rules in the number porting request form.
• Implement Smart Attendant improvements for third-party SIP users.

Bugfixes

• Fix issue with PIN validation rules in the number porting request form.
• Fix issue that could prevent profile images from displaying on phones.
• Fix issue that could cause incorrect application behavior after reentering the setup process.
• Fix issue that could cause incorrect behavior for incoming calls made to offline devices.
• Fix issue that could prevent the Groups page from working correctly after updating records.

Additional information

Please report any issues you encounter with this release using the Report Bug form

UniFi Talk Application 1.18.4

https://community.ui.com/releases/UniFi-Talk-Application-1-18-4/f4de0796-f75b-4892-a6c2-3e09e973a515

Overview

UniFi Talk Application update to version 1.18.4 is available.

Bugfixes

Fix issue that could prevent Smart Attendants from routing calls to a user’s voicemail.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.18.5

https://community.ui.com/releases/UniFi-Talk-Application-1-18-5/a6cd1048-5cf5-4abd-9cd8-2e3d4b36a10c

Overview

UniFi Talk Application update to version 1.18.5 is available.

Bugfixes

Fix issue that could prevent calls from being routed correctly for phones with status set to DND or redirect.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.18.6

https://community.ui.com/releases/UniFi-Talk-Application-1-18-6/9ec1f4e6-73df-4bb2-85b5-31296a262bb7

Overview

UniFi Talk Application update to version 1.18.6 is available.

Improvements

• Implement updated property panels across the Talk application.
• Implement UI/UX improvements in the setup process.
• Implement improved process for generating support files.

Bugfixes

• Fix issue that could prevent SMS from being imported after recovering from a backup.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.18.7

https://community.ui.com/releases/UniFi-Talk-Application-1-18-7/7f07dfc3-7b1b-4da2-bbb6-e5c1d9b8be78

Overview

This version fixes an issue that affected a small subset of users on UniFi Talk versions 1.18.5 and 1.18.6.

You do not need to install this version unless you are unable to receive incoming calls to numbers assigned to Groups or Smart Attendants. After this update, your Talk phones will not display additional information on the source of Smart Attendant, Group, transferred, and Ring Flow calls.

Bugfixes

• Fix issue that could prevent phones assigned to members of a group from receiving incoming calls.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.18.8

https://community.ui.com/releases/UniFi-Talk-Application-1-18-8/f5cab4ef-7d1b-4354-a870-c91831149b5a

Overview

UniFi Talk Application update to version 1.18.8 is available.

Improvements

• Implement minor copy and UI/UX improvements across the Talk application.

Bugfixes

• Fix issue that could prevent users that are members of multiple groups from making outbound calls.
• Fix issue that could prevent third-party SIP data from being saved in backups.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.18.9

https://community.ui.com/releases/UniFi-Talk-Application-1-18-9/3cfc0780-ec54-4c50-aaa3-726e4c76cefa

Overview

UniFi Talk Application update to version 1.18.9 is available.

Bugfixes

Fix issue that could prevent users with individually assigned numbers from making outbound calls.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.19.0

https://community.ui.com/releases/UniFi-Talk-Application-1-19-0/8db14fb5-66ba-497c-9a51-63c1fa5c0c4c

Overview

We wanted to highlight an improvement included with this release:

Call parking is now available for users with a group or individually assigned UniFi Talk number. First, create a parking lot from the UniFi Talk application's settings. You can then place a call on hold from one member's phone using the Park button and answer it from any other member's phone by tapping on the parked call from the Recent screen.

Improvements

• Add call parking (requires UTP-Touch 2.9.0)
• Implement UI/UX improvements across the Talk application.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.19.1

https://community.ui.com/releases/UniFi-Talk-Application-1-19-1/cabee8a4-368f-4c46-be0f-45d92197743d

Overview

UniFi Talk Application update to version 1.19.1 is available.

Improvements

• Add ability to send Teleport invites to users via email (requires UniFi Network Application 7.4.140 or newer).
• Implement UI/UX improvements across the Talk application.
• Implement increased voicemail recording timeout.

Bugfixes

• Fix issue that could prevent the Voicemail Instructions setting from working correctly.
• Fix issue that could prevent outbound calls from being routed correctly on installs with disabled third-party SIP providers.
• Fix issue that could prevent emojis from working correctly.
• Fix issue that could prevent the transcription section from being displayed for a call recording.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.19.2

https://community.ui.com/releases/UniFi-Talk-Application-1-19-2/3254c944-e2bd-4c91-81d7-538ccec8b776

Overview

This release includes updates to the core components of UniFi Talk. Please be advised that the update process can take longer than usual.

Improvements

• Implement performance and security improvements.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.20.0

https://community.ui.com/relea…46-443c-8d87-c875d82cafe0

Overview

UniFi Talk Application 1.20.0 introduces significant changes to the application interface. The new System Log not only contains your call and SMS logs, but also alerts you to important events related to your Internet connection, system performance, telephony, and billing. The application Dashboard has been updated to include new metrics such as Service Health and Answer Rate to help administrators quickly evaluate system and operational performance. Navigation has been streamlined, so you can manage devices, users, and groups from the new Assignments page and access SMS and your Smart Attendants from the new Engagement page. This version also includes performance and stability improvements for call parking, SMS, voicemail, and call blocking.

Improvements

• Added System Log.
• Implemented revamped Dashboard.
• Implemented updated navigation.
• Updated failover redirect behavior to reject calls from blocked numbers.
• Improved responsiveness of incoming SMS.
• Implemented UI/UX improvements across the Talk application.

Bugfixes

• Fixed issue that could cause incorrect status to be displayed for parked calls in the Call Log.
• Fixed issue that could prevent voicemail greeting from being played correctly.
• Fixed issue that could cause incorrect behavior when paging through the Call Log.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 1.21.0

https://community.ui.com/releases/UniFi-Talk-Application-1-21-0/74fff64f-ba23-4bcd-a92a-40f4e63a43d2

Improvements

• Added support for Canada.
• Implemented UI/UX improvements across the Talk application.

Bugfixes

• Fixed issue that could cause an empty file to be generated when exporting call log records.
• Fixed issue that could cause a call record's status to be displayed incorrectly and prevent the voicemail message from being played in the call log.
• Fixed issue that could prevent Talk from starting up correctly.
• Fixed issue that could cause unstable behavior of Talk on UDR.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

UniFi Talk Application 2.0.0

https://community.ui.com/releases/UniFi-Talk-Application-2-0-0/a8448b1d-e010-43a5-83af-14c2ecc8b452

Overview

This release includes updates to the core components of UniFi Talk and a new version of the device communication layer to enhance performance and better support future features and functionality.

Please be advised that this version is only available on consoles running UniFi OS 3.0+ and that the update process can take longer than usual.

Due to the scope of the underlying changes, we recommend a gradual update for customers with multiple UniFi Talk deployments.

Improvements

• Implemented new device communication layer.
• Updated core components of UniFi Talk.
• Added ability to view users' live statuses, which will be available with future Talk device updates.
• Implemented improved call routing logic for Smart Attendant, groups, and Ring Flow.
• Added ability to change the Talk application's theme.
• Added support for subscription credit codes.
• Implemented updated WiFi adoption process for ATA.
• Implemented UI/UX improvements across the Talk application.

Bugfixes

• Fixed issue that could cause incorrect caller ID to be displayed on ATA and Flex.
• Fixed issue that could prevent incoming calls from being routed correctly to external numbers.

Additional information

Please report any issues you encounter with this release using the Report Bug form.