UniFi Access Reader G2 Pro 0.1.94

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-0-1-94/e8739eee-0b84-4c25-93ac-de5a0a0dceaf

Overview

UA G2 Pro 0.1.94 has improved the connection speeds for remote view and remote call, allows users to reset their UA G2 Pros by removing them from the UniFi Access application, and fixed issues related to greetings messages and mobile access.

Improvements

Doorbell & Remote View

• Optimized the connection speeds for remote view and remote call when the PCs or mobile devices and UniFi Hosts are connected to the same local network.
• Requires UniFi Access application v1.5.11
• Requires UniFi Access app for Android v1.2.13
• Requires UniFi Access app for iOS v1.2.8

Devices

• UA G2 Pro will be automatically reset when it is removed from the UniFi Access application.

Bugfixes

Settings

• Fixed an issue where greeting messages could not be disabled.

Mobile Access

• Fixed an issue where users who unlocked doors using Mobile Tap were unable to use Mobile Button for a while.

UniFi Access Reader G2 Pro 0.1.98

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-0-1-98/708f910d-2910-4647-9865-2dcdae4db62b

Improvements

Door Access

• Optimized the speed for unlocking doors using the Identity mobile app.

Bugfixes

Doorbell

• Fixed the issue that Remote View and Remote Call cannot be connected in UID when using UA-Pro v0.1.94.

Door Access

• Fixed an issue where doors sometimes could not be unlocked by using the NFC card.

UniFi Access Reader G2 Pro 0.1.111

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-0-1-111/16b7d37d-e631-4123-935e-beaeec3e8d56

Bugfixes

[Unlock Door]

Fixed an issue where doors sometimes could not be unlocked using NFC cards.

[Factory Reset]

Fixed an issue where some users experienced a black screen after performing a Factory Reset on UA G2 Pro.

UniFi Access Reader G2 Pro 1.0.122

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-0-122/0a49b6c8-d8fd-4562-9db3-8da65c63cc22

Improvements

Device

• Added support for turning on the welcome light when someone approaches the device.
• Enlarged the doorbell icon and updated the upward arrow icon to visually depict a swiping motion.

Bugfixes

Device Status

• Fixed the issue where the device was occasionally inaccurately displayed as offline in the UniFi Access application.

Account Synchronization

• Fixed the issue where changes made to user profile images on the UI Account Management page did not sync to the device.

UniFi Access Reader G2 Pro 1.1.134

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-1-134/baa0f439-27c1-48d6-8069-48e6c6d7b500

Improvements

• Updated the doorbell icon to an animated version that activates when someone approaches the reader.
• Reduced device overheating and lag when detection sensitivity is set to 2 meters.

Bugfixes

• Fixed the issue where doors sometimes could not be unlocked using authorized NFC cards or PINs.
• Fixed the issue where the device's time couldn't sync the change between winter and summer time from the UniFi Console.

Known issues

The following two issues will occur when G2 Pro is used with UA Hub. They will be fixed in an upcoming UA Hub update.

• Issue 1: The G2 Pro screen fails to show the door-opening animation when a door is unlocked using the remote unlock feature on the UniFi Access application or mobile app.
• Issue 2: After someone triggers the doorbell, the doorbell animation and sound on G2 Pro persist even after a door is unlocked by clicking the Unlock button on the UniFi Access application prompt. The person at the door must manually dismiss the doorbell or wait for it to time out (after 1 minute) for the animation and sound to stop. This issue does not occur if Unlock is clicked after answering the doorbe

UniFi Access Reader G2 Pro 1.1.146

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-1-146/a7f00d5b-81bb-4923-97c7-f206b20896b8

Bugfixes

• Fixed the delayed response issue in the LED indicator, indication sound, and display when scanning an NFC card.
• Fixed the issue where the device’s screen sometimes went black.
• Fixed the issue where admins encountered the “Admin Viewing Feed” error message, triggered by a camera falsely indicating occupancy, after a failed initial connection. This prevented them from remotely viewing live feeds in the Access Application.
• Fixed the following known issues that occurred in v1.1.134.
• Issue 1: The G2 Pro screen fails to show the door-opening animation when a door is unlocked using the remote unlock feature on the UniFi Access application or mobile app.
• Issue 2: After someone triggers the doorbell, the doorbell animation and sound on G2 Pro persist even after a door is unlocked by clicking the Unlock button on the UniFi Access application prompt. The person at the door must manually dismiss the doorbell or wait for it to time out (after 1 minute) for the animation and sound to stop. This issue does not occur if Unlock is clicked after answering the doorbell.

UniFi Access Reader G2 Pro 1.2.155

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-2-155/82f5fdb2-52c4-42ff-a1a6-d7f53b4fb2da

Improvements

• Improved recording reliability, reducing instances where recordings were not captured.
• Allow up to 9 admins to simultaneously view live video feeds, minimizing video access issues.
• Added support for specifying the duration for capturing videos before and after a door opening event (requires Access application 1.21.1 or later).
• Implemented an automatic timeout feature for remote viewing, set at 120 seconds, to prevent performance issues caused by admins forgetting to exit the remote view. Admins can customize this duration in Access application 1.21.1 or later.

Bugfixes

• Fixed unexpected triggering of the flashlight.

UniFi Access Reader G2 Pro 1.2.162

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-2-162/185bbe74-81fe-4ae3-8d84-8e859d83267d

Improvements

• Optimized the video quality of door unlock recordings.
• Optimized the mobile door access methods' door detection.

Bugfixes

• Fixed the issue where live view could not be loaded.
• Fixed the issue where the doorbell sometimes kept ringing.

UniFi Access Reader G2 Pro 1.2.166

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-2-166/d6a68b68-9b43-4a5f-ae60-8736e175e78a

Improvements

• Enhanced the profile image loading speed to guarantee accurate display after a user updates their picture and scans a card shortly afterward.

Bugfixes

• Fixed the unexpected mirroring of the recorded videos.
• Fixed the issue where the device’s time was inaccurately displayed after an unexpected power-off and subsequent power-on through PoE.

UniFi Access Reader G2 Pro 1.2.168

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-2-168/571f4181-6f53-4a6b-bac9-edb91c85f933

Bugfixes

• Fixed the issue where door unlock attempts occasionally failed and the “Invalid Card” error message was displayed despite scanning an authorized NFC card.
• [Identity Enterprise] Fixed the issue where door unlock attempts failed using Mobile Access due to the device’s Bluetooth not being detected.
• Fixed the issue where door unlock attempts sometimes failed using authorized PINs, NFC cards, or Mobile Access.

UniFi Access Reader G2 Pro 1.2.171

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-2-171/b34ec849-1af6-42fe-a953-157e2d460077

Bugfixes

• Fixed the issue where doors sometimes failed to unlock when the same NFC card was scanned repeatedly or when different cards were scanned consecutively within a short period.
• Fixed the issue where doorbell calls echoed when answered on the UniFi Access mobile app or application.

UniFi Access Reader G2 Pro 1.2.172

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-2-172/47f73e90-91c8-449f-b14a-adf36947ff02

Improvements

• Optimized bidirectional audio transmission.

Known issues

• The door unlock recording feature is unable to record audio from the device’s speaker during an ongoing doorbell call or remote live view.

UniFi Access Reader G2 Pro 1.3.28

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-3-28/d4077328-dad9-4187-ade4-fc8d1d45abad

Improvements

• Added support for answering a doorbell call and accessing its live view from multiple web-based applications and mobile apps simultaneously (requires Access application version 1.23.5 or later).
• The screen will automatically adjust to black when the temperature drops to -13°C or lower to protect the device screen. It will return to its default screen color when the temperature rises to -11°C or above.
• Removed the screensaver animation on the device.
• Minimized the occasions where the device’s doorbell rang unexpectedly.
• Reduced occurrences of unexpected doorbell triggers during NFC card scans.

Bugfixes

• Fixed the issue where door detection sometimes failed, causing door unlock failure using the UniFi Identity mobile app.
• Fixed the issue where the icons and texts on the screen were unexpectedly enlarged.
• Fixed the issue where users sometimes could not unlock doors using other types of NFC cards after using a credit card to unlock doors.
• Fixed the crash issue causing NFC card scan failures or black screen problems.

UniFi Access Reader G2 Pro 1.4.8

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-4-8/5239f84a-6b80-4fb6-b891-0e652a32c4c0

Improvements

• Added support for holding the doorbell icon to initiate a call. Switch to this mode in Access application > Devices > Readers > select a G2 Pro > Settings > Display > Doorbell Trigger. Requires Access application 1.23.12 or above.
• Optimized the welcome flashlight’s performance.
• The screen now displays the reader’s name.

Bugfixes

• Fixed the issue where the reader occasionally could not identify NFC cards.
• Fixed the issue where the screen occasionally went black, though NFC card scanning remains unaffected.
• Fixed the issue where G2 Pro occasionally could not be updated despite being restarted.

UniFi Access Reader G2 Pro 1.5.33

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-5-33/9b2e3000-9e92-445d-9644-89861750a8a3

Improvements

• Added support for recording a short video for door unlock via a physical push-to-exit button, motion sensor, or fire panel connected to the same door.
• Broadcasted “No Permission” if door unlock failed.
• Users must press Enter once they have inputted their PIN.

Bugfixes

• Fixed the issue where a door could not be unlocked via NFC cards registered via G2 Pro during Access application setup.
• Fixed the inconsistent time zone between G2 Pro and UniFi Console.
• Fixed occasional G2 Pro adoption failed issues.
• Fixed the issue where the device's LED did not light up when detecting motion. This occurred when door unlock recording was not enabled on the G2 Pro.

UniFi Access Reader G2 Pro 1.5.37

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-5-37/2eb9f046-b386-4cb3-ae37-9792fa230636

Improvements

• Reduced the doorbell ringing duration from continuous to three rings.

Bugfixes

• Fixed occasional G2 Pro offline issues.
• Fixed an occasional issue where the device failed to announce the greeting salutation.
• Fixed an occasional issue where user’s profile picture was compressed and distorted.

UniFi Access Reader G2 Pro 1.5.40

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-5-40/8e4e2f07-8bca-4bb7-9352-f662a83959f3

Overview

UA G2 Pro 1.5.40 has added the following improvements.

Improvements

• Optimized some user interface strings.

UniFi Access Reader G2 Pro 1.6.27

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-6-27/9264131e-cb90-46ed-bf1c-125e727b3b5e

Overview

UA-G2-Pro 1.6.27 includes the following improvements.

Improvements

• Support Face Unlock.
• Enhanced the performance and speed of doorbell answering and live view. Requirements:
• Access application 2.3.17 or later
• UniFi OS 4.0.18 or later
• The status LED displays a steady amber light to signal when UA-G2-Pro is operating outside its temperature range of -10 to 45°C (14 to 113°F).
• The Access application can now adopt a UA-G2-Pro and use it to register NFC cards and access live view even when not connected to an Access Control Hub. (Requires Access 2.3.10 or later)
• Adjusted the "Hold to Call" text opacity on the screen to enhance clarity.

Download links

UA G2 Pro

UniFi Access Reader G2 Pro 1.6.28

https://community.ui.com/releases/UniFi-Access-Reader-G2-Pro-1-6-28/8ea312d2-31b5-45d7-ad52-423fed90d82e

Overview

UA-G2-Pro 1.6.28 includes the following improvements.

Improvements

• Optimized the Face Unlock feature and improved the UA-G2-Pro's response speed when "Allow Users to Unlock Doors by Face Scanning" is enabled.

Download links

UA-G2-Pro

UniFi Access G2 Reader Pro 1.7.9

https://community.ui.com/releases/UniFi-Access-G2-Reader-Pro-1-7-9/fdec1b1e-3ecd-433c-80aa-6a4e13cf4f6d

Overview

UA-G2-Pro 1.7.9 includes the following improvements and bugfixes.

Improvements

• Improved the door unlock speed when the Anti-Spoofing Threshold is set to High in Settings > General > Security > Credentials > Face Unlock.
• Added a prompt for unanswered calls.
• Support entering the Admin Mode (requires the Access application 2.4.5 or later).
• Admins with Full Management or Door Attendant permission can perform the following actions after tapping the upper-middle icon and authenticating with their NFC card or PIN:
• Lock/unlock settings
• Set the unlock duration
• Temporarily lock a door
• Set the Emergency Mode (requires Full Management permission)
• Settings
• Adjust brightness (manual)
• Control volume
• View device information

Bugfixes

• Fixed an issue where live feeds sometimes could not be viewed.
• Fixed an issue where the screen became stuck or responded slowly when Face Unlock was enabled for a while.
• Fixed an issue where door unlocking with Access credentials failed temporarily after the device restarted.
• Fixed an issue where the username was not broadcast after switching the display language in the UniFi Access application's Settings > General > Advanced > Access Reader > Access Reader Language.

Download links

UA-G2-Pro